At Ibstock we are committed to providing
the best possible service to our customers. Our Technical Support
service is second to none and is available to advise and assist
at every stage, from conception through to construction.
Our Technical Services Team can advise on the properties
and performance of all products within the Ibstock portfolio,
giving full technical data, including Health & Safety
and environmental matters. Up-to-the-minute information is
also available on British Standards and Codes of Practice;
including the new BS EN771-1 European Standard for Clay Masonry
Units. Frequently
asked questions are covered by a series of information
sheets and include efflorescence; vanadium staining; durability;
water penetration; fixing of brick slips; pressure washing
brickwork and laying Fireborn units.
Ibstock aims to deliver the best possible service in terms of response, efficiency and knowledge, for immediate help and assistance, please call the Ibstock Design & Technical Advice Helpline on 0844 800 4576 for more information or email technical@ibstock.co.uk.
Design Service
A team of Design Advisors based across the UK provide designers
and specifiers with creative and cost effective solutions
to their design brief, providing
practical on-site assistance and tailor-made training where
required. Quality Assured to ISO 9001, the Advisors
can help with imaginative solutions to difficult build situations
as well as practical expertise on a diverse range of issues
including provision of movement joints and dpc’s; brick
and mortar specification, right through to the production
of architectural details using special shaped bricks.
The latest CAD technology enables designs to be viewed
in full 3-D, showing how different options might work and
also how both standard and purpose-made specials could be
used.
A comprehensive range of Approved CPD Seminars covering
design, technical and practical workmanship issues can be
provided either at Ibstock factories or in-house. The local design advisor can be contacted by telephoning our Design Advice Hotline on 0844 800 4576 or by emailing as follows:
Scotland, Northern Ireland, Republic of Ireland |
Michael Thomson |
m.thomson@ibstock.co.uk |
| |
North West, North Wales, Isle of Man |
Andrea Cooley |
a.cooley@ibstock.co.uk |
| |
Inside M25 |
|
Simon Hay
|
s.hay@ibstock.co.uk |
| |
Kent, Surrey, East & West Sussex, Hampshire, Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire, Hertfordshire and Essex |
Alexi Harrison |
a.harrison@ibstock.co.uk |
| |
East Midlands, Norfolk, Suffolk |
Richard Holton |
r.holton@ibstock.co.uk |
| |
West Midlands, Mid & South Wales, South West, Staffordshire |
Martin Smithurst |
m.smithurst@ibstock.co.uk |
|
